I
have had the privilege to work with Tony for 5 years as part of
a project to transform Caterpillar plants in Japan and China to
TPS principles. It was immediately apparent to the client
that what Tony was doing was different from other consultants
they had worked with. He was not "deploying lean tools,"
but instead developing their management and workers to see and
eliminate waste. There are many consultants who used to
work for Toyota but a very small number who got the traditional,
rigorous TPS training that Tony received in Australia. He
learned TPS in the Toyota plant but was also trained by a TPS
group originally formed by Taiichi Ohno and had to transform supplier
plants to achieve very challenging goals. Tony learned from
the best and it shows in his ability to lead a transformation
and develop other people.
Jeffrey
K Liker
Professor, Industrial and Operations Engineering
University of Michigan
Ann Arbor, Michigan 48109-2117
Nike
The
Nike Lean journey began like many others. It was 1998 and we had
issues with our manufacturing supply where our strategic objectives
were outpacing our ability to deliver capabilities. So we called
in the Lean experts who quickly informed us that our situation
was much too complicated, we didn't own our manufacturing, our
contract suppliers were spread throughout SE Asia and the workforce
was for the most part made up people migrating in to the factories
from the rural farming communities with
little to no manufacturing experience. Not a great
beginning, that was until we had the pleasure of meeting Tony
McNaughton. Tony saw our situation as a great challenge. His years
of experience in the Toyota Support Center gave him the confidence
and expertise to know that given the right level of commitment
by Nike and the Factory leadership, that Lean would revolutionize
our industry. Tony was right, his unwavering commitment to our
journey over the past 10years has in fact revolutionized not only
our manufacturing operations but also our business enterprise.
Tony has proven himself a very competent strategist as well as
thorough and persistent practitioner of the purest form of Lean,
the type that only someone with his years of service and training
at Toyota could have. When partnering with Tony, you can
be assured that his advice comes from experience and knowledge.
A critical and very difficult skill to find in contracted support.
I think that it is fair to say that we wouldn't be anywhere near
where we are today without Tony's on-going support and never ending
encouragement.
Steven
Castellanos
Lean Enterprise Director, Nike Inc.
TWI
Network
Tony
McNaughton is a rare lean talent. As part of his experience
working with Toyota, Tony was personally provided advanced training
in the art and science of production system transformation by
one of Toyota’s top TPS experts, Mr. Nakayama, former head of
Toyota’s famous Operations Management Consulting Division and
direct disciple of Taiichi Ohno.
Tony
possesses a rare combination of lean skills, with the ability
to do everything from standardized work for production operators
to entire operating system design. Tony is comfortable and effective
working with plant floor workers, communicating with engineers,
and coaching senior managers.
I
have had the opportunity to work with Tony and see up close the
results of his lean consulting handiwork. I can recommend
Tony in the highest terms as a senior lean sensei to any manufacturer,
anywhere.
John
Shook
President, TWI Network, Inc.
Senior Advisor, Lean Enterprise Institute
Glossary
of terms used in the Toyota Production System
ANDON
Problem
Signboard
BAKA-YOKE
Fool
Proof
CHAKU-CHAKU
Auto
Eject Machines for Operator to (load-load)
GEMBA
“Actual
place”
GENCHI
GENBUTSU
“Go
and See” Deep understanding of the actual situation
GOSHI
Trial
HANEDASHI
Off-Line
Rectification
HANSEI
Reflection
HEIJUNKA
Levelled
Production
HOSHIN
KANRI
Management
by Policy
JIDOKA
Ensuring
Defects Cannot be Passed On
JISHUKEN
Continuous
Improvement within Personal Control
KAIZEN
Continuous
Improvement
KAIKAKU
Breakthrough
Improvement
KANBAN
Material
Control Method for Just In Time
KATASHIKI
Model,
Version
MUDA
Waste
(Non value added)
MURI
Variation
(Unevenness)
MURA
Use
if person or equipment beyond capacity (Overburden)